Customer support

At Soil Instruments we understand the vital importance of ongoing customer support, and we pride ourselves on delivering the best after-sales service in the industry, including:
Online knowledge base and support forum:
Our extensive online knowledge base and support forum gives you 24/7 access to expert advice.
Online helpdesk:
We offer full product support via email, phone and screen sharing.
Expert one-to-one advice:
Tap into the technical expertise of our in-house manufacturing team to help solve problems.
Product Training:
We provide a range of hands-on training sessions in a range of products, including data analysis.
Contact the team
If you have a geotechnical challenge to discuss, contact the team today. We’re always happy to share our expertise.